What kinds of payments does you accept?
We accept Visa, Mastercard, American Express & Discover or Paypal.
What happens after I place my order online?
After your order is placed online you will immediately receive an email confirmation / receipt of your order. Your order will then begin processing for shipment and you will receive tracking information once your items begin transit. If for some reason there happen to be any issues or delays with your order we will update you via email or by phone as soon as we are made aware of any delays form the manufacturer / designer.
Can I order over the phone?
Absolutely! Simply call (800) 940-0188 from 10am-4pm (pst) and we will gladly take your order over the phone and answer any questions you might have.
Do you charge sales tax?
Nope! We are located in the beautiful sales-tax-free state of Oregon. We do not charge sales tax on any orders whatsoever.
Is your website secure?
Your online security is very important to us. All internet transactions and account information is secured by SSL for your protection. This level of protection is among the highest available.
How do I purchase a Gift Card?
You can purchase a Gift Card by clicking HERE. Our Electronic Gift Cards can be used for anything in our store, so recipients can buy what they want - when they want. Gift Cards can be redeemed at any time, with no expiration dates or other unnecessary restrictions.
Our Electronic Gift Cards are quick and easy. Create it online, and it will be immediately sent via email directly to the recipient. There is no wasted paper to lose or get destroyed in the wash. But most importantly, they can start shopping right away!
Chandra Rugs: What kind of materials are used in Chandra Rugs?
Cotton | natural
Durable, soft feel, wide range of colors, ideal for high-traffic areas
Jute | natural
Beautiful natural coloring, soft feel, suited for low-traffic areas, should not be placed under furniture
Polyester | synthetic
Retains color clarity, easy to clean, provides plush feel, ideal for living areas
Polypropylene | synthetic
Easy to clean, resists moisture and mildew, best for low-traffic areas, colorfast, may be used outdoors
Sea Grass | natural
Easy to clean, should not be placed under furniture, natural coloring provides a rustic look, well suited to high-traffic areas
Silk | natural
May provide highlights in wool rugs, high luster, soft feel, best for low-traffic areas
Sisal | natural
Strong, ideal for high-traffic areas, best for indoor use, coarse texture
Wool | natural
Provides a luxurious feel, soft and thick, strong, resilient and static-resistant, perfect for high-traffic areas, may shed when new
Chandra Rugs make sure to use organic products to make their rugs, like cotton for the Enza collection, jute vegetable fiber for the Art collection, natural latex adhesive and raw wool for everything else. And because all of the rugs are hand-made, they don’t have a slew of factories spewing pollution every workday
Dwellstudio General FAQ's
What are your products made of?
We take great pride in the quality and construction of all of our merchandise. All DwellStudio products are made of the highest quality cotton and linen available. DwellStudio prints are all low-impact fiber-reactive dyes. They contain no heavy metals or other known toxic substances, are AZO free and formaldehyde free, and meet all criteria for eco-friendly pigments.
Are your products organic?
organic separates bedding and our organic layette collection are made of 100% organically grown cotton. For all of our other products, we do extensive testing on all items in compliance with industry standards. All of our products are formaldehyde-free and have NOT been treated with or contaminated by the following chemicals or agents during any part of the manufacturing process:
- FWA (Fluorescent Whitening Agents)
- AZO dyes
- Disperse dyes
- Toxicity from chemical finishes
Nook General FAQ's
Are all Nook products breathable? What makes them this way?
Yes, every Nook product is designed to optimize breathability. Nook combines new technologies, like our patented air layer and asymmetrical pebble pattern to create products that facilitate air circulation and oxygen flow. The result is a longer, more restful night's sleep for infants and parents.
Should the Pebble Mattress always be used with a Fitted Crib Sheet?
We recommend the use of a top sheet to prolong the life of your Pebble Mattress.
What is Nook's warranty policy on the Pebble Mattress?
Nook offers a 2-year Limited Warranty on the Pebble Wrap and a a Limited Lifetime Warranty on the Pebble Mattress.
What are the differences between the Pebble Organic, the Pebble Pure, and the Pebble Lite?
The Pebble Organic is made with a 100% natural latex core. The Pebble Pure is made with a 3" layer of coconut coir, and 1" layer of latex. The Pebble Lite is made with a non-toxic Certi-pur foam core. The covers between the Organic and Lite/Pure are NOT interchangeable.
Ferm Living - About
ferm LIVING is a Danish company that aims at designing and manufacturing interior products with a graphic touch. The product range consists of wallpaper, WallStickers, textiles, kitchen items, a large KIDS collection and much more great stuff to come…
ferm LIVING originates from a graphic design agency in Aarhus, Denmark, founded by Trine Andersen in 2005. The company came to life after Trine, mostly for fun, decided to visit a clairvoyant. Trine was quite astonished when the clairvoyand saw a little bird sitting confused on a branch, not knowing which way to fly. This sight was essential for Trine’s decision to follow her dream of starting her own business. When she then founded ferm, the little bird found knew exactly where to go and now sits on top of the company logo.
The company went from being a graphic design agency to a company designs and selling lifestyle products when Trine was re-decoration her house. She was looking for graphic wallpaper, but just couldn’t find the right pattern – and when she found it, it was way too expensive. Trine decided, that other people probably felt the same way, so she decided to take it upon herself to create graphic wallpaper patterns at an affordable price. By February 2006, the very first wallpaper collection hit the streets, and since then things have been going fast! ferm LIVING now operates in many markets around the world and has agents/distributors in Australia, USA, Finland, The Netherlands, UK, Spain, France, Italy, Sweden and Japan.